What is TDR ?
TDR ( Ticket Deposit Receipt ) - is process of claiming refund for the booked ticket from Indian Railways (IRCTC). The refund process will take at-least 60 days and more . TDR need to File Within 4 hour Train Depart .
When I can File a TDR ?
You can File a TDR in below Valid Condition to claim a Successfully Ticket Refund amount .
> If Train cancelled, Full Refund will be processed automatically in the same account through which the payment was made at the time of booking.
> Train is Running more than 3 hour late and passenger is not travel in train .
> Difference in Fare in case of Proper Coach is not Attached And Passenger has to travel in Lower Class
> Ac failure in Train
> Excess amount is charged by TTE in Train
> Passenger is not Travelled in Train
> Train is Diverted and passenger is not travelled
> Train Diverted and Not touch the Boarding Point /Destination Point
> Partial Travelled in Train
> Passenger is not Travelled due to RAC after chart Prepared .
> Train Terminated in Short Distance
> Changed in Reservation Confirmed to waitlist After Chart Preparation .
There is many more condition are there where a passenger can File a TDR But Those condition are not going to happen ,
To File a TDR Always Remember a Rule . different Type of TDR condition is having a different rule and time Stamp same needs to follow while file a TDR
Here is Some of important Things need to Remember while file TDR -
- TDR shall be filed within 3 hours of actual departure of the train at passengers Boarding station.
- TDR shall be filed within 2 Days of the date of issue of the certificate(excluding the day of issue of the certificate) and the original certificate (GC/EFT) issued by the ticket checking staff is to be sent through post to IRCTC.
- TDR shall be filed upto 72 hours of actual arrival of the train at passenger’s destination and the original certificate (GC/EFT) issued by the ticket checking staff is to be sent through post to IRCTC.
- TDR shall be filed within 20 hours of actual arrival of the train at passenger’s destination and the original certificate (GC/EFT) issued by the ticket checking staff is to be sent through post to IRCTC.
Please note that the decision about the acceptance / rejection or amount of refund will be taken by the concerned Zonal Railways as per extant Refund rules of Indian Railways and not by IRCTC.

What is EFT detail in filing IRCTC TDR?
Excess fare ticket (EFT) (in original) issued by the TTE is must to claim for refund. In case of wrongly charged by the TTE-full refund will be granted by the Chief Commercial Manager/Refunds. Excess fare ticket (EFT) (in original) issued by the TTE is must to claim for refund.
How much percentage of ticket price is refunded if passenger not traveled under TDR refund scheme in railways?
It depends on the reason you have filed for the TDR. For example:
- Once you filed a TDR for "Train late than 3 hours and passenger not travelled", got return in around 45 days (Full Refund of reservation cost)
- Once you filed a TDR for "Ticket converted from wait list to RAC and passenger not travel", got refund in 7 days (Full money refunded :-))
- Once for "AC not working properly " provided by the TTE in train itself, still waiting for my return (almost 1 year).
How do I file a TDR for Train tickets booked through IRTCTC?
TDR Filing Details:
- Login to your IRCTC Account.
- Click to Booked Ticket History.
- List of tickets where date of Journey has elapsed.
- Select PNR for which TDR is to be filed and click "File TDR" Button.
- Select the passenger name from the ticket details for claiming TDR refund.
- Select the reason form list box or type the reason if you select others.
- Click Submit Button.
- If Selected "Other" option new text box will open.
- Customer can fill the details of reason and then click Submit button.
- Confirmation will be show for completing filing TDR.
- If details are confirmed clik "OK" in alert window.
- Your TDR has been Filed Successfully.
- TDR Entry Confirmation page will be show PNR Number, Transanction ID, Reference number, TDR Status, Reason.
How do I file a TDR for tickets booked through Paytm / Makemytrip / Cleartrip / Yatra?
When your Train ticket booked through Paytm / Makemytrip / Cleartrip / Yatra, you can follow these procedure.
- Login to your IRCTC Account.
- Click to Booked Ticket History.
- List of tickets where date of Journey has elapsed.
- Select PNR for which TDR is to be filed and click "File TDR" Button.
- Select the passenger name from the ticket details for claiming TDR refund.
- Select the reason form list box or type the reason if you select others.
- Click Submit Button.
- If Selected "Other" option new text box will open.
- Customer can fill the details of reason and then click Submit button.
- Confirmation will be show for completing filing TDR.
- If details are confirmed clik "OK" in alert window.
- Your TDR has been Filed Successfully.
- TDR Entry Confirmation page will be show PNR Number, Transaction ID, Reference number, TDR Status, Reason.
Article Written by - Amit Gupta
Disclaimer - Some of the information and Photos are taken from the internet .
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